Privacy Policy

Coordinates Acquisitions, LLC ("we," "us," or "our") operates DNA Wellness Labs. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our products.

1. INFORMATION WE COLLECT

We collect information that you provide directly to us:

Personal Information

• Name
• Email address
• Shipping and billing address
• Phone number
• Payment information (processed securely through third-party payment processors)
• Company or institution name (for wholesale accounts)

Automatically Collected Information

• IP address
• Browser type and version
• Device type
• Pages viewed and time spent on pages
• Cookies and similar tracking technologies

2. HOW WE USE YOUR INFORMATION

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your orders
• Provide customer support
• Send you important notices about our products and services
• Verify your professional credentials and research qualifications
• Prevent fraud and maintain security
• Improve our website and services
• Send marketing communications (with your consent)

3. HOW WE SHARE YOUR INFORMATION

Trusted Partner Laboratory

We share order information with our USA-based partner laboratory that manufactures and fulfills all orders. They use this information solely to process and ship your orders.

Service Providers

We share information with third-party service providers who perform services on our behalf, including payment processors, shipping carriers, email service providers, and analytics providers.

Legal Requirements

We may disclose your information if required by law or if we believe such action is necessary to comply with legal obligations, protect our rights, prevent fraud, or protect the safety of our users.

We do not sell your personal information to third parties.

4. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to remember your preferences, understand how you use our website, and improve website functionality. You can control cookies through your browser settings. For more information, see our Cookie Policy.

5. YOUR RIGHTS AND CHOICES

You have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Opt-Out: Unsubscribe from marketing emails at any time

6. SECURITY

We implement appropriate technical and organizational security measures to protect your personal information, including encryption, secure payment processing, and access controls. However, no method of transmission over the Internet is 100% secure.

7. CHILDREN'S PRIVACY

Our website and products are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

8. CALIFORNIA PRIVACY RIGHTS

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to deletion, and the right to opt-out of the sale of personal information. We do not sell personal information as defined by the CCPA.

9. EUROPEAN UNION PRIVACY RIGHTS

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including rights of access, rectification, erasure, restriction, data portability, and objection.

10. EMAIL COMMUNICATIONS

We may send you order confirmations, shipping notifications, customer support messages, and marketing emails. You can opt-out of marketing emails by clicking the "unsubscribe" link or by contacting us directly.

11. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

12. CONTACT US

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us.